Lassie, your cat surgery insurance.

Yes. For our surgery and health insurances, your pet must be clearly identifiable with a microchip or registration number.

Please note that if your pet is not chipped, we will not be able to process any claims submitted until a chip number is available. Chipping can be covered by the yearly preventive budget available in each of our full health insurance packages (up to €35 in Mini, €100 in Midi, and €140 in Maxi).

Lassie surgery and health insurance policies have a general waiting period of 30 days and a special waiting period of 18 months for specific diagnoses from the start of the insurance. However, the general waiting period does not apply to necessary treatment in the event of an accident, under the preventive care flat rate, or for telemedicine. If you have chosen tomorrow's date as your start date, your insurance will be active from midnight.

There is no waiting period for dog liability insurance.

There are some operations and procedures that the OP insurance does not cover. These include, but are not limited to:

• Treatment measures and operations due to previous complaints that existed/began before the start of insurance - i.e. something for which your pet has been treated, medicated, examined or shown symptoms within the last 24 months. Provided your pet has not shown symptoms for 24 months and has not been treated, medicated or investigated for this pre-existing condition, costs for treatment and surgery will again be covered under the Insurance Terms & Conditions if medically necessary.

• Treatment measures or surgeries for injuries/illnesses that existed/began prior to the effective date of coverage or during the waiting periods and are considered chronic (i.e. illnesses that have existed for 8 weeks).

• Treatment measures or surgeries due to congenital, genetic hereditary diseases as well as breed-specific diseases (e.g. correction of malformations or deformities), regardless of when the disease was first observed. This exclusion does not apply to the diagnoses and associated conditions of the special waiting period specifically listed in 2.2.1. of our Terms and Conditions, e.g. brachycephalic syndrome, hip joint dysplasia (HD) or elbow dysplasia (ED). A complete list can be found in our insurance Terms and Conditions.

• Treatment measures or operations to remedy serious impairments of the animal that already existed before the insurance took effect and are expected to exist for more than one year, i.e. improvement is not expected (disability).

• Treatment measures or operations that serve to improve breeding or establish the breed status of the animal

• Treatments and surgeries for diseases that normally could have been prevented if subsequent vaccinations had been given without gaps:

  • Calicivirus and Rhinotracheitis virus (feline rhinotracheitis), Panleukopenia (feline epidemic diarrhea), Feline Infectious Peritonitis (FIP), feline leucosis, and rabies.

• Preventive or elective examinations and treatments not directly related to a disease or health condition, or preventive examinations used to diagnose a disease not covered under the policy.

• Non-exclusively pain-relieving dental treatment, dentures, fillings and treatment procedures or surgery for dental or jaw abnormalities.

• Spaying and neutering without medical indication (in the surgery coverage, as well as in the Mini and Midi medical plan).

• Care accessories and supplies

• Transport costs for the animal or the veterinarian

• Supplementary and dietetic feed

For a full list of excluded procedures, please refer to our insurance terms & conditions.

There are some operations and procedures that the OP insurance does not cover. These include, but are not limited to:

• Treatment measures and operations due to previous complaints that existed/began before the start of insurance - i.e. something for which your pet has been treated, medicated, examined or shown symptoms within the last 24 months. Provided your pet has not shown symptoms for 24 months and has not been treated, medicated or investigated for this pre-existing condition, costs for treatment and surgery will again be covered under the Insurance Terms & Conditions if medically necessary.

• Treatment measures or surgeries for injuries/illnesses that existed/began prior to the effective date of coverage or during the waiting periods and are considered chronic (i.e. illnesses that have existed for 8 weeks).

• Treatment measures or surgeries due to congenital, genetic hereditary diseases as well as breed-specific diseases (e.g. correction of malformations or deformities), regardless of when the disease was first observed. This exclusion does not apply to the diagnoses and associated conditions of the special waiting period specifically listed in 2.2.1. of our Terms and Conditions, e.g. brachycephalic syndrome, hip joint dysplasia (HD) or elbow dysplasia (ED). A complete list can be found in our insurance Terms and Conditions.

• Treatment measures or operations to remedy serious impairments of the animal that already existed before the insurance took effect and are expected to exist for more than one year, i.e. improvement is not expected (disability).

• Treatment measures or operations that serve to improve breeding or establish the breed status of the animal

• Treatments and surgeries for diseases that normally could have been prevented if subsequent vaccinations had been given without gaps:

  • For dogs: Distemper, hepatitis, leptospirosis, parvovirus and rabies.

  • For cats: Calicivirus and Rhinotracheitis virus (feline rhinotracheitis), Panleukopenia (feline epidemic diarrhea), Feline Infectious Peritonitis (FIP), feline leucosis, and rabies.

• Preventive or elective examinations and treatments not directly related to a disease or health condition, or preventive examinations used to diagnose a disease not covered under the policy.

• Non-exclusively pain-relieving dental treatment, dentures, fillings and treatment procedures or surgery for dental or jaw abnormalities.

• Spaying and neutering without medical indication (in the surgery coverage, as well as in the Mini and Midi medical plan).

• Care accessories and supplies

• Transport costs for the animal or the veterinarian

• Supplementary and dietetic feed

For a full list of excluded procedures, please refer to our insurance terms & conditions.

Yes, you can get a discount on your surgery insurance premium with Lassie by taking courses & quizzes! At Lassie, we want to help you prevent illnesses and injuries in your cat before they happen! That's why you can take courses on preventative measures that teach you how to care for your dog - like what diet is right for a kitten or how to care for outdoor cats.
Answer subsequent quizzes to test your new knowledge. If you answer all the quiz questions in a course correctly, you'll earn points that you can use to get a discount on the price of your OP insurance.

We also want every pet owner to benefit from a preventative approach to pet care. That's why we also have the Lassie recommendation program, where you can invite others to join Lassie and receive additional discounts for yourself and others!

Lassie’s surgery insurance for cats covers medically necessary surgeries, as well as examinations within 10 days before the operation and 30 days of aftercare:

• Operations required by veterinary medicine (e.g. under full or partial anaesthesia) up to 4 times the GOT rate

• Preoperative examinations in the period of 10 days before the planned operation

• Follow-up treatment up to the 30th calendar day after the operation

• A subsidy of up to €500 for the use of prostheses, provided they are necessary for veterinary purposes

• Outpatient and inpatient treatment, including room and board in a veterinary clinic 10 days prior and 30 days post operation

• Medication, consumables and aids, if prescribed by the veterinarian 10 days prior and 30 days post operation

• Travel cancellation costs of up to €500 if you are unable to take a booked vacation trip due to an accident-related operation on your insured pet.

A complete list of the benefits included can be found in our insurance terms & conditions.

Surgeries are some of the most expensive procedures that your cat will undergo. Surgery can be lifesaving, and will often dramatically improve the quality of your cat’s life.  If the worst comes to the worst and your pet has to undergo an operation, Lassie’s cat surgery insurance comes to the rescue: Lassie reimburses costs for medically necessary operations of the insured cat. 

Examinations 10 days prior to an operation are covered by OP Schutz, and may include procedures such as an MRI scan to locate the issue, or other tests such as blood work or heart tests. Lassie’s OP-Schutz for cats covers aftercare up to 30 days post-op, which may include overnight stays at the clinic, physiotherapy, post-op examinations, as well as basic care necessities such as bandages, medicine, etc.

With Lassie’s surgery insurance, you have the possibility to contact a professional vet from our partner Pfotendoctor in the 10 days prior to an operation, and the 30 days after. You can book an appointment right from the Lassie app. For the appointment you’ll also need to download the Pfotendoctor app where the video consultation will happen. If this is not possible for you, you can also specify in the booking that the veterinarian should reach you by phone. You will get the data you need to access your video call via text message shortly before your appointment. Use the access information to log into the video call with an experienced vet, where they will be able to take a close look at your pet and give you advice or care recommendations right away. The majority of your concerns can be solved directly through the call. However it’s important to note that prescriptions for medication cannot be given, so in that case an appointment at a vet practice will be necessary.